FAQ

Realm Cloud: How is bandwidth measured?
We measure bandwidth by accumulating the bytes sent and received across HTTP connections to the instance. This includes all client connections whether it is ...
Wed, 20 Jun, 2018 at 2:57 PM
Can I move from Self-Hosted to Cloud or vice versa?
The Realm Platform is powered by Realm Object Server which is the core product that powers both the Realm Cloud and self-hosted deployments. The migration p...
Fri, 27 Mar, 2020 at 6:51 PM
Realm Studio: What Operating Systems are supported?
Windows: 8 or higher macOS: 10 or higher Linux: Any distro with glibc 2.12 or higher.
Wed, 28 Feb, 2018 at 12:16 PM
Realm Cloud: How do I delete a cloud instance?
Deleting a cloud instance is easy!  You can do this while logged into your cloud portal.  Simply click on your instance and then click on settings. Here...
Wed, 28 Feb, 2018 at 3:27 PM
Realm Cloud: Where do I sign up?
You can sign up for a free Realm Cloud Standard trial via cloud.realm.io. For more information on available plans, please see realm.io/pricing.
Fri, 27 Mar, 2020 at 6:48 PM
Realm Platform: Can I try the self-hosted version for free?
The Self-Hosted Realm Object Server is no longer offered. New deployments should use Realm Cloud, which will have a straightforward transition to the integr...
Fri, 27 Mar, 2020 at 6:24 PM
How many users can connect to a single instance of the Realm Object Server?
While exact numbers can vary greatly depending on usage, we've found that a single instance can handle about 10,000 concurrent connections under normal...
Tue, 6 Mar, 2018 at 4:28 PM
What are simultaneous connections?
A simultaneous connection is equivalent to one mobile device, browser tab, or server app connected to the database. Realm imposes hard limits on the number o...
Wed, 21 Mar, 2018 at 4:07 PM
Realm Cloud: Where is my database instance hosted?
You can choose to create your Realm Cloud database instances within AWS in either the US (US West) or Europe (Frankfurt) regions. The upcoming MongoDB R...
Fri, 27 Mar, 2020 at 6:19 PM
Realm Cloud: Is the cloud data center ISO 27001 certified?
Realm Cloud utilizes AWS for hosting which is ISO 27001 certified.  See more information here.  
Mon, 2 Apr, 2018 at 5:05 PM